How it works

From intake
to delivery.

Every engagement follows the same disciplined process. Scope confirmed before work begins. One owner throughout. Independent QA before anything reaches you.

Response time

1–2 business days

Studio delivery

4–6 weeks

Revision rounds

2 included

The process

Eight steps, no ambiguity

Every engagement — Diagnostic, Studio, or Control — follows this sequence. The steps are the same. The scope is specific to your mandate.

01Intake

Submit your intake form

Tell us your business situation, the pressure you're facing, and what records currently exist. The intake form is the starting point for every engagement — Diagnostic, Studio, or Control.

We review every submission. Nothing is assumed; nothing is rushed.

1 of 8

Service flows

How each route runs

Same process discipline, different deliverables. Here is the specific sequence for each service door.

Recommended first step · once-off

Ignite Diagnostic

1

Submit intake form

2

We confirm fit and book assessment

3

90-minute structured session

4

Written issue map delivered same day

5

Prioritised action memo delivered same day

6

Fee credited if you proceed within validity period

Once-off · 4–6 weeks

Ignite Studio

1

Submit intake form

2

Diagnostic (recommended)

3

Scope and fee confirmed in writing

4

Payment and kickoff

5

Delivery in progress — one owner

6

Independent QA gate

7

Draft delivered for review

8

Two revision rounds

9

Final handover with all files

Monthly retainer · ongoing

Ignite Control

1

Submit intake form

2

Diagnostic (recommended)

3

Monthly tier and fee confirmed

4

Setup and record migration

5

Books clean by the 15th monthly

6

Compliance filings on schedule

7

Monthly management report issued

8

Ongoing readiness visibility

Before you start

What to have ready

The more complete your records, the more accurate your scoping and the faster your delivery. You don't need everything — but having these documents ready speeds up the intake and fit review.

If records are incomplete or disorganised, tell us in the intake form. We assess fit based on what exists — not what should exist.

Submit intake form

Financial records

  • 12 months of business bank statements
  • Most recent annual financial statements
  • Management accounts (if available)
  • Outstanding invoices and creditors list

Compliance documents

  • SARS tax clearance pin or compliance status
  • VAT registration certificate (if registered)
  • Most recent SARS submission records (VAT and payroll)
  • CIPC registration and annual return status

Business context

  • CIPC registration documents and MOI
  • Existing funding applications or LOIs
  • B-BBEE certificate (if applicable)
  • Any COIDA registration documentation

Operating principles

The non-negotiables

These apply to every engagement, without exception. They are the mechanism behind the promise.

Fixed fee, no hourly billing

Every engagement is priced at a fixed fee confirmed before work begins. No clock runs, no surprises appear on your invoice.

Scope in writing before payment

Every proposal specifies deliverables, timelines, and fee in writing. Work starts only after you accept. No verbal agreements, no assumptions.

One owner per mandate

One person is accountable from intake to handover. No handoffs to juniors, no rotating teams, no loss of context mid-project.

Independent QA before every delivery

No deliverable leaves IgnitesPlus without an independent review. This is a structural control — not a courtesy pass.

Two revision rounds — no more, no less

Two rounds of revisions are included within scope. Out-of-scope changes are quoted and accepted before they are actioned.

Readiness, not outcomes we cannot control

IgnitesPlus sells readiness — funder-legible books, compliant records, funder-grade documents. We never promise funding approval or guaranteed outcomes.

Ready to start?

Submit your intake form and tell us what your business needs. We review every submission and respond within 1–2 business days.

Start your projectSee pricing

Not sure where to start? The Ignite Diagnostic is the right first step for most businesses.